3 - Privacy Policy

GL events Group is very concerned about the protection of your personal data and undertakes to collect and process your personal data in accordance with amended law no. 78-17 of the 6th of January 1978 and (EU) regulation 2016/679 of the European Parliament and Council of the 27th of April 2016 (GDPR).

Definitions:
“We” and “Our” mean or are associated with the data controller (for further details, refer to the section entitled Who is the data controller?).

 

WHO IS THE DATA CONTROLLER?

The companies of the pole Venues of the GL events Group, which may be data controller for the processing carried out on your personal data, are listed here.

In order to determine precisely which entity or entities is or are the data controller(s), simply look at:
-    the corporate name of the company which is designated, in the legal terms of the website you come from or you are visiting, as publisher of the website;
-    the corporate name of the company with which you are in contact (this corporate name is indicated in the legal notices contained in the email or emails which you receive from the companies in the GL events Group or in the contract or contracts which you may have entered into with one of the companies in the GL events Group).

 

WHAT CATEGORIES OF PERSONAL DATA ARE WE LIABLE TO COLLECT?

We collect personal data either directly through you, or automatically on our websites or mobile applications, or indirectly.

 

PERSONAL DATA WHICH YOU COMMUNICATE TO US DIRECTLY

You may have to communicate your personal data to us directly when:
-    We have a contractual or precontractual relationship (for example: you made a quotation request)
-    You have created an account on one of our website or mobile application;
-    You make a contact request;
-    You subscribe to our newsletter;
-    You request one of our catalogues;
-    You take part to a survey;
-    You fill in your data in one of the contact forms on this website.

In this context, the categories of personal data liable to be collected are as follows:
-    Personal data concerning your identification (surname, first name, user name, date of birth, geographical location, etc.) 
-    Personal contact data (postal address, email address, telephone number, etc.) 
-    Data concerning your personal/professional life (company, position occupied, etc.)
-    Economic and financial data (means of payment, etc.)

 

PERSONAL DATA WHICH WE COLLECT AUTOMATICALLY

We automatically collect some of your personal data when you browse on our websites or mobile applications. 
We thus collect certain data concerning your connection and browsing (IP address, date and time of connection, pages visited, operating system, type of browser you are using, the link through which you arrived on our websites, etc.).
These data are collected via cookies placed on our websites. For further details, please refer to our cookie policy. 

 

PERSONAL DATA WHICH WE COLLECT INDIRECTLY

Lastly, we may collect your personal data via social media (Facebook, Twitter, LinkedIn, etc.). This applies in particular when you use these social media via the Site by clicking on the social media icons for example. 
If you do not want your personal data to be collected via social media when you click on dedicated icons, you must refer to the confidentiality/personal data/cookie policies of the social media concerned.

We may collect your personal data via partners or other trusted third-parties.
We make sure that these partners or other trusted third-parties only communicate to us the personal data that you have consented to share with us for commercial prospection purposes.
In this context, the categories of personal data liable to be collected are as follows:
-    Personal data concerning your identification (surname, first name, user name, date of birth, geographical location, etc.) 
-    Personal contact data (postal address, email address, telephone number, etc.) 
-    Data concerning your personal/professional life (interests, preferences, company, position occupied, etc.)
-    Economic and financial data (means of payment, etc.)

 

FOR WHAT PURPOSES ARE YOUR DATA PROCESSED?

Your personal data are processed or are liable to be processed for the following purposes: 

1.    The contractual or precontractual relationship management and follow-up

•    Negotiations
•    Processing of quotation request
•    Processing of orders
•    Billing
•    Performance of contracts
•    Delinquency management and dispute
 

2.    Use, development and management of our customer/prospect databases

•    Sending newsletters
•    Commercial prospecting
•    Processing requests to exercise your rights
•    Managing contact requests
•    The organization of business meetings
 

3.    Improving our services and personalising our services for you

•    Compiling statistics
•    Conducting satisfaction surveys
•    Managing subscriptions to newsletters / e-newsletters

 

4.    Complying with legal obligations

WHAT ARE THE LEGAL GROUNDS FOR THE PROCESSING WHICH WE CARRY OUT ON YOUR PERSONAL DATA?

We process your personal data only when the processing envisaged can be justified on one of the following four (4) legal grounds:

I.    Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract 

This is the case when we process your personal data for the following purposes: management of your orders, management of your quotation request, when you participate to a contest…

II.    Processing is necessary to meet a legal obligation

III.    Processing constitutes a legitimate interest for us

In cases in which we have a legitimate interest in processing your personal data, we take care not to act against your interests or in breach of your fundamental rights and freedoms.

In addition, we take care to guarantee you the possibility, at the time of the collection of your data and subsequently, of opposing the processing your personal data, justified by a legitimate interest, if the purposes of this processing concern commercial prospecting.

If you are an individual, we have a legitimate interest in processing your personal data when:

• You are one of our customers or prospects and we wish to send you communications and carry out commercial prospecting for similar products or services that you have already purchased from us 
  Legitimate interest: the exploitation, development and management of the customer/prospect database
• You are one of our customers or prospects (for example, you have subscribed to our newsletter) and we wish to carry out internal analyses.
• You make a contact request.
  Legitimate interest: management of our customers/prospects’ requests.
   

If you are a professional, we have a legitimate interest in processing your personal data when:

• You are one of our customers or prospects and we wish to send you communications and carry out commercial prospecting for any product or service and/or we wish to carry out internal analyses.
  Legitimate interest: use of our commercial database.                               
• You make a contact request.
  Legitimate interest: management of our customers/prospects’ requests.

 

IV.    You have consented to the processing carried out on your personal data.

If you are an individual:

• You are one of our customers and we wish to send you communications and carry out commercial prospecting for non-similar products or services that you have already purchased from us 
• You are one of our prospects (for example, you have subscribed to our newsletter) and we wish to carry out commercial prospecting for our products or services.
• You are one of our clients or prospects and we wish to send you communications of our partners. 
• We wish to transfer your personal data to partners or trusted third parties.

If you are a professional, this is the case when we wish to transfer your personal data to partners or trusted third parties.

 

IS IT COMPULSORY TO COMMUNICATE YOUR PERSONAL DATA?

The personal data which you must imperatively communicate to us are identified by asterisks in our data collection forms or identified as such.
If you choose not to communicate the abovementioned personal data to us, we will be unable to provide you the service you asked for (contact request, processing of a purchase order…)

 

WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

The recipients of your personal data are the departments concerned of the data controller (refer to the section entitled Who is the data controller? for further details).

Our partners are also liable to receive your personal data if you have agreed to this.

The organisers of the trade fairs can make a badge scan service available to visitors on the stands, allowing them to easily download all information provided by exhibitors equipped with this system by a simple contact of their badge on Touchpoint terminal.

The visitor is expressly informed and, as such, is deemed to expressly accept that a part of its personal data (corporate name, last name, first name, mailing address, email, phone and mobile number) will be shared with the exhibitor for which one the badge scan service has been used by the visitor, notwithstanding the fact that the visitor had, at the time of registration or pre-registration, refused to share its personal data with partners.

We are also liable to use trusted third parties such as IT service providers, who may then be recipients of your personal data.

Lastly, we may also have to share your data with subsidiaries of the GL events Group, either because you have agreed to this or because this is necessary to meet your request.

Some of these trusted third parties and subsidiaries of the GL events Group may be located outside the European Union. When necessary, appropriate guarantees have been provided, particularly through the introduction of standard data protection clauses adopted by the European Commission.

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your personal data:
-    for the time necessary for the operations for which they were collected, in accordance with the current legislation and regulation;
-    when we carry out commercial prospecting, for a maximum period of five years starting from the last effective contact with the prospect/customer, apart from exceptions justified by a particular context (for example: a biennial tradeshow);
-    for the time required to meet legal obligations. For examples:
•    Contracts and agreements concluded in the framework of a commercial relationship are kept during the commercial relationship and 5 years after the end of the commercial relationship
•    Contracts concluded by electronic means are kept 10 years as from delivery or performance of the services
•    Etc…

 

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM ?

You have a right to access, correct and delete data concerning you, a right to limit the processing carried out on your data, a right to the portability of your data and the right to define general and specific guidelines defining the way in which you wish your rights to be exercised after your death.
You are expressly informed that you also have a right to oppose the processing of your personal data for legitimate reasons, and a right to oppose the use of these data for commercial prospecting purposes.
To exercise your rights, please send an email to the following email address
You may also have the right to lodge a complaint with a supervisory authority (CNIL).

 

SECURITY OF YOUR PERSONAL DATA

We ensure the security of your personal data by implementing enhanced data protection through the use of physical, software, and organizational security measures, including:

- Video surveillance of premises

- Control of physical access to premises

- Control of access to Information Systems

- Cybersecurity program – a dedicated service responsible for implementing the Information Systems Security Policy and the Security Assurance Plan of the GL events group.

- Raising awareness among employees about personal data protection, cybersecurity, and fraud risks

4 - GTU (General Terms of Use)

DEFINITIONS

When they are in capitalised form, the terms below have the following definitions:

• Administrator: person, department or company responsible for administering the Website, running it and implementing the resources required for it to function, acting on the instructions of the Companies.

• Content: all information, items and/or media in whatever format, intended to be published on the Website.

• Company: the company identified as the publisher of the Website in the legal terms of the Website.

• Exhibition: trade fair organised by the Company.

•  Operation: maintenance of the Website in operational condition.

• Incident: unplanned interruption or deterioration in the quality of a computer service provided online on the Website.

• Parties: refers to all of the Users of the Website and the Company.

• ervices: all of the services put online by the Company for users by means of the Website.

• Website: all of the structured documents called “web pages” comprising content of various kinds and in various formats (text, images, sound, video etc.) run by software packages and stored on a server connected to the internet, representing the technical medium of the website mentioned in the legal terms.

• User: any natural person legitimately connected to the Website

 

PURPOSEOFTHE GENERAL TERMS OF USE

The purpose of these “General Terms of Use” (hereinafter the “GTU”) is to define the conditions under which all Users can use the Services provided by the Company by means of the Website.

 

ENTRY INTOFORCE - TERM

These GTU apply to all Users of the Website.

 

OPPOSABILITY OF THE GENERAL TERMS OFUSE

The GTU may be modified by the Company whenever it deems it to be necessary, which all Users expressly accept in advance. The Company puts online and makes available any new version of the GTU.

 

USER'S LIABILITY

•  Form of proof

In their relations, the Parties undertake to correspond by means of email, except in special cases where it is necessary to send a registered letter with acknowledgement of receipt. All messages sent by email constitute an acceptable form of proof for establishing any facts, acts and actions of each of the Parties.
Limitation of liability
The User is not granted any limitation of liability or guarantee in respect of breaches of any of its contractual obligations.
Consequently, the User is liable for any damage, including direct, consequential, resultant, special, incidental, physical and/or non-pecuniary, material and/or non-material damage that it may cause to the Company, Users or third parties due to using the Services or connecting to the Website.
The Company implements the best means to make sure the Contents are accurate. Nevertheless, it is the Users’ responsibility to check the accuracy of the Contents. 
In case of inaccuracy of the Contents, the Company cannot incur liability on this account or owe any compensation to Users.

• Non-waiver

The fact that the Company does not require performance of any of the clauses of the GTU or tacitly accepts non-performance of a clause either permanently or temporary, cannot be deemed to be a waiver by the Company of their entitlements under the aforementioned clause or its subsequent performance.

• Breach of GTU

Any use of the Website and its functions contrary to their purpose and aim, is strictly forbidden and constitutes a breach of these GTU.

 

INTELLECTUAL PROPERTY

The Company hold all of the rights of use, display, operation, reproduction, representation, adaptation and translation for all of the elements that comprise the Website, including the graphic charters, titles, Website maps, texts, articles, analyses and writing, pictures, videos, images, logos and marks or any other informational and/or downloadable content put online by the Company.

The Website and its Content are protected by French copyright law and related rights (Articles L.122-4 et seq. of the French Intellectual Property Code) which prohibit the reproduction in whole or in part of these various constituent elements without the consent of the Company.

The User undertakes to respect the copyrights, trademark rights and database producer’s rights held by the Company; it acknowledges that the databases created by the Company are their sole property.

The Company only grants to the User a right to the private and non-exclusive use of the Content and an authorization to reproduce the Content in a digital format on the computer that is used for the consultation of the Website for the exclusive purpose of displaying web pages consulted by using internet browser. 

The User shall refrain from transferring or granting information obtained from the Website and shall refrain creating any derivative works based on the Content of the Website.
The Website and its components constitute a copyright work under intellectual property law. Any representation, reproduction, modification, transmission, translation or in general any use of the Website and its technical or graphical components are strictly forbidden without the prior authorisation of the Company.

Provision of the Services does not involve any transfer or granting of any intellectual property rights, apart from the right for the User to use the Services provided online on the Website by the Company within the limits specified herein.

Any full or partial reproduction of any of these elements without the prior written authorisation of the Company is strictly prohibited. Any breach of this clause will constitute an infringing act and might result in legal action against the Users, in accordance with the regulation and legislation in force.
The use of hyperlinks about and referring to the Website without the prior written authorisation of the Company is also strictly prohibited. The User can obtain an authorisation by an email addressed to the Administrator.

 

RIGHT TO USE SERVICES

As the information provided by the User is necessary for the Website to be optimised and for the Services to be well executed, the User commits to provide accurate information when he uses the Services.
The User commits not to create a fake identity which could mislead the Administrator or third parties.

 

ONLINE SERVICES

The Company provides or are liable to provide, by the Website, the following services to the User:
-    Consultation of contents and various information;
-    Use of forms which allow the User to contact the Company.
-    Use of transactional features: orders of pass/badges for the Exhibition notably, activation of invitations. These transactional features are subject to specific terms.

REQUIRED CONFIGURATION

To use the Website and its functions appropriately, the User must use softwares regularly updated.

The pages of the Website are responsive and therefore adapt to all definitions, but a screen with a minimum definition of 1280 x 1024 pixels is recommended.

The Administrator cannot guarantee the transfer, storage or printing of the information put online on the Website from or to the User’s system or workstation.

The Administrator will endeavour to deploy proven technical systems likely to provide the required functions of the Website. Nevertheless, the Company does not have any duty towards the User to achieve a given result in this regard, in respect of the security and permanence of the information put online, in particular due firstly to the uncertainties linked to the use and functioning of open networks such as the internet.

In order to meet Users’ needs and to improve the functioning of the Website, the Company may upgrade its functions.

The functioning of the Website may be momentarily interrupted by decision of the Administrator for maintenance or security reasons. No interruption or slowdown in the functioning of the Website can result in a claim of any kind whatsoever, or in particular in compensation, particularly in the event of loss of connection, data or information of any kind whatsoever.

Information concerning use of the Website by Users may result in the use of cookies, to make it possible to adapt its functions to Users’ requirements more effectively and to optimise browsing on the Website. All Users can disable cookies on their computer by selecting the appropriate option in their browser.

 

PROPER USE OF THE WEBSITE

The Users undertake to use the Website and its functions without attempting to bypass the security and protective technical systems. They undertake not to disrupt or paralyse its functioning.

Users who are recognised as responsible for infecting all or part of the Website with viruses, worms, Trojan horses, logic bombs or any other disruptive technical system, undertake to accept all of the consequences, and in particular the financial consequences, with regard to the Company or any third party victim.

In the event of wrongdoing, misconduct or fraudulent or unlawful use by it of the Website, the User undertakes to compensate the Company for any loss that it suffers as a result.

Any use of the Website and its functions contrary to their purpose and aim is strictly forbidden and constitutes a breach of these GTU, and as such is liable to result in a temporary or permanent interruption of the Subscription, at the discretion of the Company.

The Company can decides to block the dissemination or delete any Content put online by the User that infringes:
-    French laws and regulations, international treaties, or good conduct;
-    the smooth functioning of the Website;
-    the legitimate interests of the other Users, Visitors or third parties;
-    the image, reputation and interests of the Company and its shareholders, subsidiaries, partners and customers.

The Company cannot incur liability on this account or owe any compensation to Users.

 

COMPLAINTS

In order to be processed, all complaints concerning the functioning of the Website, its content or any other matters must be sent by email and by registered letter with acknowledgement of receipt to the Company. Complaints will not be considered unless the person making the complaint is duly identified and their contact details are provided.

 

LIMITATION OF LIABILITY

No direct or consequential injury, and in particular no commercial or financial loss (of turnover, gross margin or opportunity), or damage to image can be compensated by the Company.

 

CONFIDENTIALITY

In accordance with the principle of business confidentiality, the Parties undertake to show the greatest discretion regarding any information concerning the organisation of the online Services, the content of the Website and their online relations.

 

AMICABLE PROCEEDING

Any disagreements regarding the interpretation and/or performance of these GTU must, as far as possible, be settled by amicable agreement between the Parties, which the Company endeavour to encourage.
If an amicable solution is not found within a deadline of 30 calendar days, the Parties shall be entitled to refer the matter to the competent courts.
By mutual agreement between the Parties, this provision does not forbid the instigation of any urgent, ex parte or summary proceedings.

 

ALLOCATION OF JURISDICTION

IN THE EVENT OF ANY DISPUTE THAT CANNOT BE SETTLED AMICABLY, JURISDICTION IS EXPRESSLY ALLOCATED TO THE COURTS OF THECITY HERE PRESENT, NOTWITHSTANDING MULTIPLE DEFENDANTS OR THIRDPARTY PROCEEDINGS, EVEN FOR URGENT, PRECAUTIONARY, SUMMARY OR EX PARTE PROCEEDINGS, AS WELL AS FOR ALL REQUESTS BASED ON THE PROVISIONS OF ARTICLE L.442-6 OF THE FRENCH COMMERCIAL CODE.

 

APPLICABLE LAW - CONTRACTUAL LANGUAGE

The GTU are governed by French law regardless of the nationality of the User.
They are to be read, understood and interpreted in French.

 

What is the purpose of the site?

GL events provides, by the Website, the following services to the User:

• Consultation of contents and various information 
• Downloading contents
• Forms or informations enabling Users to make a contact request
• Presentation and promotion of events
• Registration for events, exhibitors or visitors"